Legal notice

Website: jewelledqueen.com
Business Name: jewelledqueen.com
Business Category: Jewellery
Email: jewelledqueen01@gmail.com
Address: 138 D Bhattacharjee Para Road, West Barisha, Kolkata, West Bengal, India – 700063
Phone: 9830486959
GSTIN: 19AVTPB8542J1ZZ

Effective Date: September 2026

1. Introduction

Welcome to jewelledqueen.com, an online jewellery store providing jewellery products and related accessories to customers through our website. This Legal Notice explains the ownership, use, responsibilities, limitations, and legal terms applicable to visitors and customers accessing or using our website.

By accessing, browsing, registering on, or purchasing products through jewelledqueen.com, you acknowledge that you have read, understood, and agreed to the terms described in this Legal Notice, along with our Privacy Policy, Return & Refund Policy, Shipping Policy, Terms of Service, and other applicable policies published on the website.

If you do not agree with any part of these terms, please discontinue using the website.

2. Business Information

The website jewelledqueen.com is operated as an online jewellery business based in Kolkata, West Bengal, India.

Our business details are:

Business: jewelledqueen.com
Category: Jewellery
Registered/Business Address: 138 D Bhattacharjee Para Road, West Barisha, Kolkata, West Bengal – 700063
Email: jewelledqueen01@gmail.com
Contact Number: 9830486959
GST Identification Number: 19AVTPB8542J1ZZ

Customers may contact us using the above information for questions regarding products, orders, payments, shipping, returns, refunds, or other website-related matters.

3. Website Ownership

All content published on jewelledqueen.com, including website design, layout, graphics, product photographs, logos, brand elements, written content, descriptions, icons, banners, and other materials, is owned by or licensed to the business unless otherwise stated.

The content is provided for personal and lawful shopping purposes. No visitor or customer is permitted to reproduce, copy, distribute, modify, publish, transmit, sell, license, or commercially exploit website content without prior written permission.

Unauthorised use of website materials may result in appropriate legal action under applicable laws.

4. Intellectual Property Rights

The name jewelledqueen, website content, logos, designs, graphics, product presentation, and other original materials associated with the website may be protected under applicable intellectual property laws.

Customers and visitors must respect all applicable copyright, trademark, design, and other intellectual property rights.

You may view and use website content only for legitimate personal purposes connected with browsing and purchasing products from our website. You may not use any website material to create a competing commercial website, misleading advertisement, counterfeit listing, or unauthorised promotional material.

If you believe that any content appearing on the website infringes your intellectual property rights, you may contact us with sufficient details so that the matter can be reviewed.

5. Product Information

We make reasonable efforts to ensure that product names, descriptions, photographs, prices, specifications, colours, sizes, and other information displayed on jewelledqueen.com are accurate and current.

However, minor differences may occur between the product displayed on the website and the actual product due to photography, lighting, screen settings, device displays, manufacturing variations, or other factors.

Product availability may change without prior notice. We reserve the right to update, modify, discontinue, or restrict the availability of any product at our discretion.

The inclusion of a product on the website does not guarantee that the product will remain available at all times.

6. Pricing and Payment

All product prices displayed on the website are subject to change without prior notice. Applicable taxes, shipping charges, discounts, promotional offers, or other charges may be displayed during the purchasing process where applicable.

We take reasonable measures to maintain accurate pricing information. However, if an obvious pricing, technical, or system error occurs, we reserve the right to correct the error and, where appropriate, cancel an affected order.

Customers are responsible for providing accurate billing, shipping, and contact information while placing an order.

Payment must be completed through the payment options made available on the website. Orders may be subject to verification before processing.

7. Orders and Acceptance

Placing an order through jewelledqueen.com constitutes a request to purchase the selected product or products. An order confirmation does not necessarily guarantee final acceptance if verification, availability, payment, or other issues arise.

We reserve the right to cancel or decline an order in situations including, but not limited to:

  • Product unavailability

  • Incorrect product or pricing information

  • Payment failure

  • Suspected fraudulent activity

  • Incorrect customer information

  • Delivery limitations

  • Duplicate or unusually large orders

  • Technical or system errors

  • Violation of website terms or policies

If an order is cancelled after payment has been successfully received, any eligible refund will be processed according to the applicable refund policy.

8. Shipping and Delivery

Orders are shipped to eligible locations based on the delivery information provided by the customer.

Estimated delivery timelines displayed on the website are indicative and may vary due to courier operations, weather conditions, holidays, public events, logistical issues, remote delivery locations, incorrect addresses, or circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address, phone number, and other required information.

We are not responsible for delays caused by incorrect customer information or circumstances beyond our reasonable control.

9. Returns and Refunds

Returns, replacements, exchanges, and refunds are governed by the Return & Refund Policy published on jewelledqueen.com.

Customers should carefully review the applicable policy before placing an order. Certain products may have specific eligibility requirements or may not qualify for return or replacement due to their nature, condition, hygiene considerations, customised characteristics, or other applicable restrictions.

Where a return is approved, customers may be required to provide photographs, videos, order information, packaging details, or other information necessary to verify the request.

Refunds, where approved, will be processed according to the applicable refund procedure and payment method.

10. Jewellery Product Disclaimer

Jewellery products may have variations in colour, finish, texture, dimensions, appearance, or presentation. Such variations may occur because of manufacturing processes, materials, lighting, photography, and individual device settings.

Customers should review the product description, specifications, images, and available information before completing a purchase.

Where product care instructions are provided, customers should follow them to help maintain the appearance and condition of the jewellery.

Unless expressly stated otherwise in a product description, no assumption should be made regarding material composition, precious-metal purity, gemstone certification, durability, water resistance, or other characteristics.

11. Website Use

Visitors agree to use jewelledqueen.com only for lawful purposes.

You must not:

  • Use the website for fraudulent purposes

  • Attempt to gain unauthorised access to website systems

  • Interfere with website security or functionality

  • Upload malicious software or harmful code

  • Collect information about other users without authorisation

  • Copy website content for unauthorised commercial use

  • Use automated systems to interfere with website operations

  • Submit false or misleading information

  • Engage in activities that may damage the website or business

We reserve the right to restrict or terminate access to users who violate applicable terms or engage in unlawful or abusive activity.

12. Third-Party Services and Links

The website may use third-party services for payment processing, shipping, analytics, technology, communication, advertising, or other business functions.

Where the website contains links to third-party websites or services, those services are operated independently. We do not necessarily control or endorse their content, policies, availability, or practices.

Customers should review the relevant third party's terms and privacy policies before using external services.

13. Privacy and Personal Information

We respect customer privacy and handle personal information in accordance with our Privacy Policy and applicable laws.

Information may be collected when customers create an account, place an order, contact us, make a payment, or otherwise interact with the website.

Information may be used for purposes such as processing orders, arranging delivery, providing customer support, processing payments, preventing fraud, maintaining records, and improving website services.

For complete information regarding collection and use of personal data, customers should review our Privacy Policy.

14. Accuracy of Website Content

Although we make reasonable efforts to maintain accurate website information, jewelledqueen.com does not guarantee that every piece of content will always be complete, current, or free from typographical, technical, pricing, or other errors.

We reserve the right to correct errors, update information, change product details, modify prices, or remove content without prior notice.

15. Limitation of Liability

To the extent permitted by applicable law, jewelledqueen.com shall not be responsible for losses or damages arising from circumstances beyond our reasonable control, including internet interruptions, technical failures, courier delays, natural events, third-party service failures, unauthorised access, or other unforeseen circumstances.

We do not guarantee that the website will always operate without interruption or errors.

Nothing in this Legal Notice is intended to exclude or restrict any liability that cannot legally be excluded or restricted under applicable law.

16. Force Majeure

We shall not be considered responsible for failure or delay in performing our obligations where such failure or delay results from circumstances beyond reasonable control.

Such circumstances may include natural disasters, floods, fires, severe weather, government restrictions, strikes, transportation disruptions, internet or telecommunications failures, public emergencies, acts of third parties, or other events that cannot reasonably be controlled.

Where such circumstances occur, we may take reasonable steps to minimise their effect on customers and orders.

17. Customer Responsibilities

Customers are responsible for ensuring that the information supplied while using the website is accurate and complete.

Customers should carefully check:

  • Product selection

  • Quantity

  • Size or specifications where applicable

  • Delivery address

  • Contact number

  • Email address

  • Payment information

  • Order details

Customers should also retain order confirmations and relevant communications for future reference.

18. Fraud Prevention

We take reasonable measures to protect our customers and business against fraudulent orders and unauthorised transactions.

Orders may be reviewed or verified where necessary. We may cancel or hold an order if we reasonably suspect fraudulent activity, inaccurate information, misuse of payment methods, or other irregular activity.

Any suspected fraudulent activity may be reported to the relevant authorities where appropriate.

19. Changes to This Legal Notice

We may update or modify this Legal Notice from time to time to reflect changes in our business practices, website services, legal requirements, or operational procedures.

Updated versions will be published on this website with an appropriate effective date.

Customers are encouraged to review this page periodically to remain informed about applicable terms.

20. Governing Law

This Legal Notice and the use of jewelledqueen.com shall be governed by the applicable laws of India.

Any legal matter arising from or relating to the website, products, services, or transactions shall be subject to the jurisdiction of the appropriate courts having jurisdiction over Kolkata, West Bengal, India, subject to applicable law.

21. Severability

If any provision of this Legal Notice is found to be invalid, unlawful, or unenforceable by a competent authority, that provision shall be interpreted or modified to the extent necessary to make it enforceable where legally possible.

The remaining provisions shall continue to remain effective to the extent permitted by applicable law.

22. No Waiver

Failure by jewelledqueen.com to enforce any provision of this Legal Notice at any particular time shall not constitute a waiver of the right to enforce that provision in the future.

Any waiver must be expressly communicated by an authorised representative where required.

23. Contact Information

For questions, complaints, order-related concerns, legal notices, or other matters concerning jewelledqueen.com, customers may contact us using the information below:

jewelledqueen.com
Email: jewelledqueen01@gmail.com
Phone: 9830486959
Address: 138 D Bhattacharjee Para Road, West Barisha, Kolkata, West Bengal, India – 700063
GSTIN: 19AVTPB8542J1ZZ
Business Category: Jewellery

We aim to review customer communications and respond within a reasonable period.

24. Final Notice

By accessing and using jewelledqueen.com, you acknowledge that you have read and understood this Legal Notice and agree to comply with the applicable website terms, policies, and laws.

This Legal Notice should be read together with the website's Privacy Policy, Return & Refund Policy, Shipping Policy, Terms of Service, and other applicable policies.

If you have any questions regarding this Legal Notice or your rights and responsibilities when using jewelledqueen.com, please contact us using the contact information provided above.

© 2026 jewelledqueen.com. All rights reserved.